Frequently Asked Questions (FAQs)
GENERAL QUESTIONS ABOUT SNAG
What is SNAG?
The Society of North American Goldsmiths (SNAG) is the premier
organization of jewelers, designers and metalsmiths.
SNAG encourages and supports professional excellence, education
and the public's understanding of jewelry, design, and
metalsmithing. Founded in 1969, SNAG is a nonprofit
educational organization with more than 3,300 members worldwide
- comprising all aspects of contemporary metalsmithing.
Does SNAG encompass only
goldsmithing?
No. SNAG embraces all types of metal arts, as well as the use
of alternative materials.
Do I have to be a metalsmith to
be a member?
No. We invite everyone to join SNAG - jewelers, designers,
collectors, educators, students, metalsmiths and others.
SNAG is for everyone with an interest in the art and craft of
contemporary jewelry and metalsmithing.
How can I be most informed
about the field of metalsmithing and connect with others in the
field?
Become a SNAG member to receive
Metalsmith magazine and SNAG News, Sign up for SNAGnet,
attend a SNAG conference, volunteer with SNAG. Visit
the SNAG website regularly to get the most up-to-date
information about SNAG opportunities and deadlines.
SNAG MEMBERSHIP & METALSMITH SUBSCRIPTION
How much is a magazine
subscription. How much is membership? What are the member
benefits?
Please see our subscription and membership pages.
I am a current subscriber or
member. How do I update my contact information?
Go
here or call 541-345-5689.
I am a new subscriber or
member, when do I get my first issue of Metalsmith?
The first issue of Metalsmith that you will receive is
the next issue to be mailed out. On average your first
issue of Metalsmith
will arrive within 6 weeks, but depending on when you sign-up
in relation to the year’s publication schedule,
it’s possible it could be longer. Members, you will also
start to receive SNAG News. In addition, everyone
receives a welcome packet containing information about SNAG
resources.
My copy of Metalsmith
or SNAG News never arrived. How can I get a replacement
sent?
We will promptly replace missing issues if your claim is
received within three months. Please email the SNAG office or call
541-345-5689.
How do I know when my
subscription or membership expires?
The expiration date appears on the mailing label of your Metalsmith magazine. Members
can also find the expiration date in their record in the Member
Area. Also, SNAG sends out several renewal notices by
email and by mail.
I'd like to cancel my
subscription or membership. Can I get a refund?
Sorry, SNAG does not issue refunds.
Do you have membership
cards?
Not at this time.
How can I order back-issues of
Metalsmith
magazine?
Back-issues of some, but not all, Metalsmith are available.
Call the SNAG office at 541-345-5689.
What is the Exhibition in Print?
Exhibition in Print is
the special annual edition of Metalsmith (it is one of the five
issues published each year; mailed out in August). Some years
it is juried and other years it is curated. See our Exhibition in Print page.
How can I advertise in Metalsmith
magazine?
See our Advertise in Metalsmith page.
How do I make a submission to
Metalsmith
magazine?
Metalsmith accepts
unsolicited materials about artists and subjects relevant to
the field. Send information and images to Suzanne Ramljak, the
editor. Learn
more.
SNAG NEWS AND SNAGNET
What is SNAG News? How do I
make a submission to SNAG News?
SNAG News is published for members five times a year.
Each issue advances your career, delivering new opportunities,
new venues and more. See our SNAG News
page for additional information.
What is SNAGnet? How do I
subscribe to SNAGnet or post a message?
SNAGnet is a web-based news service, run as a list serve, which
publicizes opportunities throughout the jewelry and metals
field. See our SNAGnet page.
Do I have to be a SNAG member
to subscribe to SNAGnet or post a message to
SNAGnet?
No. SNAGnet is available to anyone who is interested in
receiving the news announcements. See our SNAGnet page.
WEBSITE
How was the work currently
shown on SNAG’s website chosen? How could I get an
image of my work considered for the site?
All currently shown images were taken from recent issues of
Metalsmith. In
the future we will be creating a broader system of choosing
work, and will make that information publicly available when
it’s ready.
I'm having problems with the
on-line subscription and membership payment form. What
should I do?
You can
print a form to mail in with payment. Or call the
SNAG office at 541-345-5689 to pay over the
phone.
How do I
login to the member pages on the SNAG website?
You will need your username and password. These were
either sent to you by SNAG or you set them up when you joined
SNAG through the website. Be sure you are a current
member. If your membership lapses you will lose access to
the member pages.
I've forgotten my
username and/or password. What can I do?
Please go here.
I'm a member, but my
username and password don't work. What can I do?
First, be sure that you are a
current SNAG member (your membership expiration date appears on
the address label of Metalsmith). Please email SNAG with your information and we
will assist you.
How do I
change my username and/or password?
Use this form to
email your changes to SNAG and we will
assist you.
POLICIES
What is SNAG's privacy
policy?
SNAG will never rent or sell email addresses or any payment
information with anyone at any time. For postal mailings only,
SNAG may periodically rent its postal mailing list to a highly
selective, short list of companies which exist solely within
the jewelry and metals field, with all inquiries evaluated
individually on a case-by-case basis and for one-time use
only. For more detailed privacy policy information click
here.
What type of payments do you
accept?
All check payments made to SNAG must be in U.S. dollars on a
U.S. bank. We also accept Visa and MasterCard.
